Position Overview
All American Water Restoration is seeking an experienced Mitigation Manager to oversee the daily operations of our Mitigation Department. This position will manage active water and mold mitigation projects, lead the mitigation team, conduct job site visits, ensure jobs are completed properly and on schedule, and maintain AAWR's standards for documentation, production, and customer service.
Benefits:
- Position Training - plus opportunities for paid certification training
- Company Vehicle and Cell Phone to use for business purposes
- Paid Time Off and Holidays after 90 days
- Medical, Dental, Vision, and Life Insurance after 90 days
- SIMPLE IRA Account with 3% employer matching, vested immediately
Job Duties:
- Manage the daily operations and scheduling of the Mitigation Department.
- Lead, train, coach, and hold mitigation technicians accountable.
- Oversee active water mitigation and mold remediation projects from start to completion.
- Conduct regular job site visits to inspect progress, quality of work, equipment placement, documentation, and overall job conditions.
- Monitor job progress, equipment, drying, moisture readings, photos, and job documentation.
- Ensure technicians follow company procedures, safety requirements, and SOPs.
- Review job files and ensure required documentation is completed accurately and on time.
- Coordinate mold testing and other vendors when needed.
- Communicate with homeowners, property managers, and insurance representatives as needed.
- Handle escalated customer concerns and job-site issues.
- Work closely with the office, Project Managers, Reconstruction, and management to ensure smooth job transitions.
- Identify problems, provide solutions, and improve department efficiency.
- Maintain accountability for job quality, productivity, customer service, and department performance.
- Must participate in the company's on-call rotation and respond to mitigation-related needs during assigned on-call periods.
Qualifications and Skills:
- 3+ years of water mitigation/restoration experience preferred.
- Previous management or supervisory experience preferred.
- Strong knowledge of water mitigation and drying procedures.
- Mold remediation experience preferred.
- Strong leadership, communication, and organizational skills.
- Ability to manage multiple active jobs and priorities.
- Experience with restoration management software is a plus.
- Valid driver's license and acceptable driving record.
- Ability to pass required background and drug screening.
- All American Water Restoration, Inc. is a Drug-Free Workplace.
All American Water Restoration, Inc. specializes in comprehensive solutions for water damage restoration, fire damage repair, and mold remediation in Central Florida. Our expert team is dedicated to restoring your property to its pre-loss condition with efficiency and care. Whether you're facing the aftermath of a flood, fire, or mold infestation, we provide reliable service that ensures your home or business is safe, clean, and restored to its original state. Trust us to handle your restoration needs with the utmost professionalism and attention to detail.
- State Certified Residential Contractor #CRC1331967 Since 2018
- State Certified Mold Remediator #MRSR881 Since 2011
- Veteran Owned and Operated
- All American Water Restoration, Inc. is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
